When Product Managers talk about Product-Market Fit, the conversation usually revolves around metrics. Retention. Revenue. Growth. Net Revenue Retention. Churn. Those metrics are important, and they absolutely deserve attention. But some of the strongest signs that you’re building something customers truly value don’t appear in a dashboard. They show up in conversations. Over the years,…

One of the most frustrating experiences as a Product Manager is launching a feature you’ve spent months building, only to see very few customers use it. I’ve been there. The feature worked exactly as intended. It solved a real problem. Customer feedback during development had been positive. Yet after launch, adoption was far lower than…

Early in my product career, I used to think revenue answered the biggest question every product team asks: “Have we found Product-Market Fit?” The logic seemed simple. Customers are paying. Revenue is growing. We must be building something the market wants. Over time, I realized the relationship isn’t that straightforward. Revenue tells you that someone…

Over the past year, I’ve noticed a question showing up in almost every conversation about AI. “How much more productive are we now?” It’s a reasonable question. Companies are investing heavily in AI. Leaders want to justify those investments. Product teams want to demonstrate impact. So we reach for the easiest number we can find.…

For a long time, I looked at product analytics the same way many Product Managers do. I tracked daily active users, retention, feature adoption, and churn. The dashboards were full of numbers, yet I often felt like I was missing an important piece of the story. Two customers could have the same number of logins…